Privacy Policy
Last updated: December 14, 2025
1. Introduction
NextzChat (“we”, “our”, or “us”) is a privacy-first communication platform designed to help communities communicate safely and responsibly. This Privacy Policy explains how we collect, use, and protect information when you use the NextzChat mobile application and related services.
By using NextzChat, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- – Account identifiers (such as username or user ID)
- – Messages and content you choose to send or store
- – Reports or feedback you submit to us
2.2 Automatically Collected Information
- – Device information (operating system, app version)
- – Timestamps and message delivery metadata
- – IP address (used for security and abuse prevention)
We do not collect contacts, call logs, or unrelated personal data.
3. Message Content & Privacy
- – Messages are transmitted using secure encryption in transit.
- – Content moderation checks are performed on the user’s device before messages are sent.
- – We do not actively monitor or read private messages.
- – Message content may be processed server-side only when required for features such as summaries or when content is explicitly reported.
- – We do not sell or rent message content to third parties.
4. Artificial Intelligence (AI) Use
NextzChat uses AI technologies to:
- – Help detect abusive, harmful, or spam content
- – Provide optional conversation summaries
AI processing may occur:
- – On your device
- – On secure servers when a feature requires it
No automated decisions produce legal or similarly significant effects on users.
5. How We Use Information
We use information to:
- – Provide and improve the service
- – Maintain security and prevent abuse
- – Respond to support requests
- – Comply with legal obligations
6. Data Storage & Security
- – Data is stored securely using industry-standard protections.
- – Databases are encrypted at rest.
- – Access is restricted using role-based security controls.
- – No system is 100% secure, but we take reasonable measures to protect your data.
7. Data Retention
- – Messages are retained until deleted by users or administrators.
- – Reported content may be retained longer for safety and compliance purposes.
- – Users may request account deletion.
8. Sharing of Information
We do not sell personal data.
We may share information:
- – To comply with legal requirements
- – To protect the safety of users and the public
- – With service providers that help operate the app (under confidentiality agreements)
9. Children’s Privacy
NextzChat is intended for users 13 years of age or older. We do not knowingly collect data from children under 13.
10. Your Rights
Depending on your location, you may have rights to:
- – Access your data
- – Request correction or deletion
- – Withdraw consent
Requests can be sent to: support@nextzchat.com
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
12. Contact
For questions or concerns about privacy, contact:
📧 support@nextzchat.com
